Feel Secure With Route:

Package tracking that your customers will love

Bring your tracking experience into the 21st century. Visual Tracking™ allows us to deliver a seamless and engaging on-brand tracking experience that reduces “where’s my order?” inquiries. Visit www.route.com for more information

Protect your investment

Lost, stolen and damaged packages happen, and when they do, Route does the heavy lifting. Protect your customers and your bottom line with automated support that’s powered by machine learning and backed by an insurance policy.

Returns Policy

Shipping charges incurred on orders are non-refundable. Each return and or refund is handled on a case-by-case basis. To request a return, please email sales@usnightvision.com with your order information. No Shipments will be accepted without an RMA issued by US Night Vision. It is at the full discretion of US Night Vision to accept or deny any and all returns or refunds. 

From time of order receipt, you have a total of 15 days to request a refund and or return. All refunds will incur a 15% restocking and order cancellation fee.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to virtually any address in the United States. Note that there may be restrictions on some products specific to Law Enforcement & Military. We ship via USPS, and UPS. UPS Signature required is the default method of shipping. Shipping times are determined by the the type of service you choose, our default shipping method is UPS Ground Service, Signature Required.

International Inquiries

Please visit the link if you want to make an international order. Contact Us
Export: The Export of this product without proper licensing is strictly prohibited and falls under ITAR per title 22, CFR, parts 120-130. Please contact US Night Vision Export Dept. to receive further information on how to obtain proper licensing from the U.S. Department of State.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.